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Discover the simplest trade CRM

Key take-away

Fintrano

Fintrano is designed to keep job management simple for small and growing service businesses. It focusses on the essentials - managing customers, scheduling jobs and communicating professionally - with straightforward pay-per-job pricing and an easy-to-use workflow.

ServiceM8

ServiceM8 is a comprehensive field service management platform. It offers a wider range of features and is particularly well suited to businesses that want to manage more of their day-to-day operations within one system.

What is ServiceM8?

ServiceM8 is cloud based job management and field service software designed for trade and service businesses. It helps businesses manage jobs, customers, scheduling, quoting, invoicing and payments.

What
ServiceM8
does:

  • Manages job scheduling, dispatching and customer information for field service businesses.
  • Creates quotes, invoices and payment requests, helping businesses manage the process from quote to payment.
  • Provides tools for customer communication, including appointment reminders and notifications.
  • Supports mobile working and includes features such as job forms, checklists, reporting and integrations.

What to
consider

  • Breadth of functionality: ServiceM8 offers a wide range of tools for field operations. Fintrano also offers the scheduling, invoicing and payments but takes a more focussed approach to the core job management needs of smaller service businesses.
  • Platform and working style: ServiceM8 is particularly geared towards businesses using Apple devices for mobile working. If your team uses a mix of devices, Fintrano's approach may offer greater flexibility.
  • Features vs simplicity: ServiceM8 provides more options for businesses wanting to build detailed workflows and manage more aspects of their operations in one system. Fintrano prioritises a simpler experience, with less to configure and learn.

When Fintrano
makes sense

Fintrano takes a different approach - We've deliberately kept things simple so you can focus on doing great work rather than learning new software. It was designed to keep customers in the loop every step of the way, reducing your admin and generating reviews from happy, well informed, customers.

Fintrano's philosophy

We believe software should adapt to the way that small businesses work, rather than expect you to adapt to the software. That's why we prioritise clarity and simplicity over unnecessary complexity.

  • Platform freedom – Your team can use Android, iPhone, or a laptop or a combination. 
  • Clear customer communication with 4 automated texts per job to confirm, remind, track and then a feedback request.
  • Zero learning curve – If you can use a calendar, you can use Fintrano. No templates to configure, no modules to learn.
  • Customer experience focus – Automatic confirmations, reminders, live location tracking, and review requests are built in. Your customers get a premium experience without you lifting a finger.
  • Review generation – Fintrano helps you build your online reputation by prompting a review from your customer at the best time.
  • Genuinely simple pricing – 80p per job (or 70p on Pro). No surprises, scales as you grow.

When Fintrano
isn't right:

  • If you want a more comprehensive field service platform with advanced workflows, forms, checklists and operational tools.
  • If your business relies heavily on Apple devices and wants software designed specifically around an iPhone or iPad based workflow.
  • If you need to manage a wider range of business processes, including detailed job documentation.

Our features work
for our customers

Automatic
notifications

Live 'on my way'
tracking

Automatic 
review requests

Quick Decision Guide

Choose
Fintrano if:

  • You want simple, straightforward job management that's quick to learn.
  • You run a small or growing service business and mainly need the essentials.
  • You want to manage, customers, schedule jobs, create invoices, take payments without unnecessary complexity.
  • You prefer a straightforward pay-per-job pricing model.

Choose
ServiceM8 if:

  • You want a broader field service platform with more extensive job management tools. 
  • Your business uses Apple devices and you want a workflow built around iPhone or iPad.
  • You need advanced features such as digital forms, checklists, job documentation and detailed reporting.
  • You want to manage more of your business operations and customer journey from one system.

For us, it was the perceived quality. Quality companies do stuff like this. Quality companies tell you exactly when they're going to be there.

Gav, Coffee Central

It’s amazing. It just makes everything easier for us and better for the customer.

Jack McWilliam, McWilliam Electrical Services

If you take Fintrano away, our customer experience would be a little bit less. And I don't want it to be a little bit less.

Gav, Coffee Central

It keeps that repeat custom with our existing customers. And I'm not spending hundreds of pounds on advertising when my customers' word of mouth is our advertising.

Ben, Made4Pressure

It’s made us more efficient, more professional, and it gives customers confidence in who we are. I wouldn’t want to be without it. It’s an invaluable part of our business.

Keely-Ann, Window Pains MK

Fintrano has made my life a lot easier and it’s making our customers’ experience better. It’s been a game changer for our business

Hanna McWilliams, A&A Gas Services

Fintrano has changed the way we work. It saves us time, keeps customers happy, and makes every job run smoothly.

Jack McWilliam, McWilliam Electrical Services

Fintrano automatically sends a reminder to our customers when the job is complete. This tends to be the moment when they are at their happiest and have the time to leave a quick review when prompted by the text message. 

Hanna McWilliams, A&A Gas Services

Fintrano has transformed how we work and how our customers experience our service. It just makes everything smoother.

Keely-Ann, Window Pains MK

That’s what I love about it. I’m getting so many more reviews because I never ever asked before. I still don’t ask for reviews — but we just get them.

Lee Ives, Lives Electrical