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Discover the simplest trade CRM

Key take-away

Fintrano

Is perfect if you want to keep things simple, work on any device, and focus on delivering an exceptional customer experience. With all of the standard tools, but nothing industry-specific, we are a great all-in-one solution for mobile businesses focused on keeping customers informed throughout the process.

ServiceM8

Is excellent if you want a feature-complete system and you're comfortable in the Apple ecosystem.  Its also an iPhone-only powerhouse app that does schedules, invoices, and instant card payments for field crews.

What is ServiceM8?

ServiceM8 is a field service management app built for trade and service businesses. It works best on Apple devices and helps you manage the entire job lifecycle. It's designed primarily for businesses that use Apple devices.

What
ServiceM8
does:

  • Comprehensive job workflow including quotes, invoices, and payments
  • Mobile-optimised for working in the field on iPhone/iPad
  • Job forms and checklists you can complete on-site
  • Integration with accounting software like Xero

What to
consider

  • Functionality works best on iOS devices (limited on Android)
  • Confirmations, reminders and 'on my way' notifications require extra setup and may impact the price
  • More features mean more setup and a steeper learning curve
  • Doesn't emphasise review generation

When Fintrano
makes sense

Fintrano takes a different approach - We've deliberately kept things simple so you can focus on doing great work rather than learning new software. It was designed to keep customers in the loop every step of the way, reducing your admin and generating reviews from happy, well informed, customers.

Fintrano's philosophy

We believe many small service business find software that tries to do everything overwhelming. If you already have tools you like for invoicing (or you invoice informally), and you just need to manage your schedule and look professional to customers, Fintrano strips away the complexity.

  • Platform freedom – Your team can use Android, iPhone, or a laptop or a combination. 
  • Clear customer communication with 4 automated texts per job to confirm, remind, track and then a feedback request.
  • Zero learning curve – If you can use a calendar, you can use Fintrano. No templates to configure, no modules to learn.
  • Customer experience focus – Automatic confirmations, reminders, live location tracking, and review requests are built in. Your customers get a premium experience without you lifting a finger.
  • Review generation – Unlike ServiceM8, we actively help you build your online reputation by prompting a review from your customer at the best time.
  • Genuinely simple pricing – 80p per job (or 70p on Pro). No surprises, scales as you grow.

When Fintrano
isn't right:

  • You require complex job forms, checklists or inventory management.
  • You need advanced reporting or business analytics.
  • You are required to fill out safety checklists or electrical compliance forms.

Our features work
for our customers

Automatic
notifications

Live 'on my way'
tracking

Automatic 
review requests

Quick Decision Guide

Choose
Fintrano if:

  • You want the simplest possible tool for automatic customer communication. 
  • You want to work on any device: Android, iPhone, PC, or tablet.
  • You want simple job management.
  • You want an app that has built in quoting and invoicing.
  • The customer experience and building your online reviews is your top priority.
  • You want fast and easy setup and configuration.

Choose
ServiceM8 if:

  • You work primarily on iPhone or iPad.
  • You want complex job management features like forms, checklists, and timesheets.
  • You're looking for maximum functionality.

Fintrano automatically sends a reminder to our customers when the job is complete. This tends to be the moment when they are at their happiest and have the time to leave a quick review when prompted by the text message. 

Hanna McWilliams, A&A Gas Services

It’s amazing. It just makes everything easier for us and better for the customer.

Jack McWilliam, McWilliam Electrical Services

It keeps that repeat custom with our existing customers. And I'm not spending hundreds of pounds on advertising when my customers' word of mouth is our advertising.

Ben, Made4Pressure

Fintrano has changed the way we work. It saves us time, keeps customers happy, and makes every job run smoothly.

Jack McWilliam, McWilliam Electrical Services

That’s what I love about it. I’m getting so many more reviews because I never ever asked before. I still don’t ask for reviews — but we just get them.

Lee Ives, Lives Electrical

Fintrano has transformed how we work and how our customers experience our service. It just makes everything smoother.

Keely-Ann, Window Pains MK

Fintrano has made my life a lot easier and it’s making our customers’ experience better. It’s been a game changer for our business

Hanna McWilliams, A&A Gas Services

For us, it was the perceived quality. Quality companies do stuff like this. Quality companies tell you exactly when they're going to be there.

Gav, Coffee Central

It’s made us more efficient, more professional, and it gives customers confidence in who we are. I wouldn’t want to be without it. It’s an invaluable part of our business.

Keely-Ann, Window Pains MK

If you take Fintrano away, our customer experience would be a little bit less. And I don't want it to be a little bit less.

Gav, Coffee Central