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Discover the simplest trade CRM

What is Commusoft

 Commusoft is an all in one field service and job management platform designed for multi trade businesses in both residential and commercial sectors. Commusoft aims at mid-sized to larger field services meaning their prices may be to significant for the smaller businesses.

What
Commusoft
does:

 

  • It assigns engineers to jobs based on location, availability, and specific skill sets
  • Commusoft can optimise the route you must take to your destination
  • It stores full client records, communication logs, property histories, and site hazards
  • It automates and sends recurring text or email alerts for annual safety checks

What to
consider

  • Sometimes if there is to much data the app might be caused to crash
  • The background GPS drains the battery from the phone of the driver
  • The app has a very steep leaning curve meaning it may take large amounts of time to learn or understand
  •  Scaling up your field team significantly drives up monthly software subscription costs

When Fintrano
makes sense

Fintrano focusses on a simple and easy set up meaning the time it takes for you to learn and understand how to use the app is little to nothing and this contrasts Commusoft as their set up is much harder to pick up and it may require hours or days to learn.

Fintrano's philosophy

We believe many small service businesses find software that tries to do everything overwhelming. Most of the features in platforms like Commusoft are really useful - but only if you're running a mid-to-large commercial operation. If you're a sole trader, a small crew, or a growing service business that visits customer' premises, the chances are you want something that works straight away, helps you manage your schedule and look professional to your customers.

  • Platform freedom – Your team can use Android, iPhone, or a laptop; whatever
  • Clear customer communication with 4 automated texts per job to confirm, remind, track
  • Zero learning curve – If you can use a calendar, you can use Fintrano. No templates to configure, no modules to learn.
  • Customer experience focus – Automatic confirmations, reminders, live location tracking, and review requests are built in. Your customers get a premium experience without you lifting a
  • Review generation – Unlike ServiceM8, we actively help you build your online reputation by
  • Genuinely simple pricing – 80p per job (or 70p on Pro). No surprises, scales

When Fintrano
isn't right:

  • Commusoft lets you build professional, multi-option proposals natively to help increase job win rates
  • Commusoft calculates real-time job costing by factoring in your supplier expenses, travel times, and labour, keeping your exact margins clear
  • Commusoft tracks inventory levels across a warehouse, specific office hubs, and moving engineer van stocks

Our features work
for our customers

Automatic
notifications

Live 'on my way'
tracking

Automatic 
review requests

Quick Decision Guide

Choose
Fintrano if:

  • You want the simplest possible tool for automatic customer communication 
  • You want an app that has quoting and invoicing built into the app
  • You want to work on any device: Android, iPhone, PC, or tablet
  • You want simple job management
  • The customer experience and building your online reviews is your top priority
  • You want fast and easy setup and configuration

Choose
Commusoft if:

  • You want email alerts to clients when their annual safety checks or service visits are due
  • You want to scale a multi-engineer trade business, automate repeat customer work, and maximize your profit margins on every job
  • You want an app that saves every appliance model, past repair note, and photo for a specific building so engineers always arrive prepared
  • Generates digital certificates like Gas Safety inside the app.

The bottom line

Fintrano

Is perfect if you want to keep things dead simple, work on any device, and focus on delivering an exceptional customer experience. We've intentionally left out features that many businesses don't need, so you can get started in minutes rather than hours.

Commusoft

Is excellent if you want an app that tracks multi-engineer teams, builds tiered quotes, automates annual safety reminders, tracks van inventory, and files digital compliance certificates.

If you take Fintrano away, our customer experience would be a little bit less. And I don't want it to be a little bit less.

Gav, Coffee Central

For us, it was the perceived quality. Quality companies do stuff like this. Quality companies tell you exactly when they're going to be there.

Gav, Coffee Central

Fintrano has changed the way we work. It saves us time, keeps customers happy, and makes every job run smoothly.

Jack McWilliam, McWilliam Electrical Services

Fintrano automatically sends a reminder to our customers when the job is complete. This tends to be the moment when they are at their happiest and have the time to leave a quick review when prompted by the text message. 

Hanna McWilliams, A&A Gas Services

It keeps that repeat custom with our existing customers. And I'm not spending hundreds of pounds on advertising when my customers' word of mouth is our advertising.

Ben, Made4Pressure

It’s amazing. It just makes everything easier for us and better for the customer.

Jack McWilliam, McWilliam Electrical Services

That’s what I love about it. I’m getting so many more reviews because I never ever asked before. I still don’t ask for reviews — but we just get them.

Lee Ives, Lives Electrical

Fintrano has made my life a lot easier and it’s making our customers’ experience better. It’s been a game changer for our business

Hanna McWilliams, A&A Gas Services

It’s made us more efficient, more professional, and it gives customers confidence in who we are. I wouldn’t want to be without it. It’s an invaluable part of our business.

Keely-Ann, Window Pains MK

Fintrano has transformed how we work and how our customers experience our service. It just makes everything smoother.

Keely-Ann, Window Pains MK