Privacy
Control customer data and protect relationships
Customer information is one of your most valuable business assets. Fintrano is designed to protect it by default, ensuring that sensitive contact details stay visible only to the people who need them.
By default, workers in the field do not see the customer’s phone number or email address. Instead, they see only what’s necessary to carry out the job, typically a name, address, and any on-site instructions you’ve chosen to include. This helps reduce the risk of misuse, accidental contact, or information being stored on personal devices.
For businesses working at customer premises, whether commercial or domestic, this is particularly important. It gives your customers peace of mind, and it protects your business relationships. You can confidently send subcontractors or temporary staff to a job without worrying about them taking customer details for future private work.
Of course, there are times when full access is necessary. With Fintrano, you can add notes to a job, allowing your workers to see more information where appropriate. The controls are clear, flexible, and entirely under your management.
You stay in charge of your data, your reputation, and your client relationships.
This approach also helps with regulatory compliance. By limiting the spread of personal data and keeping everything within a controlled system, you reduce your exposure to data protection risks.
Fintrano’s privacy model is designed to balance convenience with control. It allows your team to operate efficiently on the ground while keeping your customer information secure. You stay in charge of your data, your reputation, and your client relationships, all of which are essential to building trust and maintaining a professional service.
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