Automatic Reminders
Automatic appointment reminders that keep everyone on track
Missed appointments waste time, damage trust, and cost money. That’s why Fintrano includes automatic reminders for every job, sent by both SMS and email the day before the visit. You don’t have to set them up or send them manually, they happen automatically, and they work.
These reminders are especially valuable for businesses visiting customer premises. Whether the job is at a private home or a commercial site, a quick message the day before helps ensure the customer is ready. That might mean clearing access, making sure someone is available, or simply remembering the appointment in a busy schedule.
For many customers, a gentle reminder the day before is expected. It shows your business is reliable, organised, and considerate. It also gives them the opportunity to let you know if something has changed, reducing last-minute cancellations and wasted trips.
You don’t have to set them up or send them manually, they happen automatically.
The messages are clear and to the point. They confirm the time and date of the job, remind the customer of your business name, and offer an easy way to get in touch if rescheduling is needed. You can also customise the content to suit your brand voice or include specific instructions, such as access requirements or preparation tips.
From your side, everything is hands-free. Once a job is scheduled, Fintrano handles the rest. You’ll be able to see which reminders were sent, and when. This transparency helps you stay in control and gives you a clear trail of communication should any questions arise.
Reminders might seem like a small detail, but they make a big difference. With Fintrano, they happen automatically, improving reliability, reducing missed visits, and giving your customers one more reason to feel confident in your service.
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