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Discover the simplest trade CRM

Key take-away

Fintrano

Is perfect if you want to keep things dead simple, work on any device, and focus on delivering an exceptional customer experience. We've intentionally left out features that many businesses don't need, so you can get started in minutes rather than hours.

BigChange

Is excellent if you want an app that tracks your field team on their phones, with advanced scheduling and route optimisation, as well as detailed business analytics.

What is BigChange?

 BigChange is an all in one job management and mobile workforce platform designed for field service businesses. It replaces the paper processes, whiteboards, and spreadsheets by combining multiple business tools into a single application.

What
BigChange
does:

 

  • It removes the admin of physical sheets, reducing data entry duplication, manual errors, and storage overheads.
  • Field updates immediately generate accurate financial documents, enabling companies to issue invoices the moment a job is completed.
  • Optimises routes to your destination to fit more jobs in a days work.

What to
consider

  • Are you a larger business with dedicated office staff? BigChange may give you the additional control you require but it will take time to configure to match your work flows. A smaller business may prefer Fintrano to get up and running quickly.
  • BigChange charges per user. Fintrano charges per job which some growing businesses find easier to budget for as their team expands.

When Fintrano
makes sense

Fintrano was made to be simple to use and easy to understand and implement. If you're a sole trader or a small team looking to move on from manual processes and keep your customers informed, but still want an end to end job management system, Fintrano makes sense.

Fintrano's philosophy

We believe software should adapt to the way that small businesses work, rather than expect you to adapt to the software. That's why we prioritise clarity and simplicity over unnecessary complexity.

  • Platform freedom – Your team can use Android, iPhone, or a laptop or a combination.
  • Clear customer communication with 4 automated texts per job to confirm, remind, track and then a feedback request.
  • Zero learning curve – If you can use a calendar, you can use Fintrano. No templates to configure, no modules to learn.
  • Customer experience focus – Automatic confirmations, reminders, live location tracking, and review requests are built in. Your customers get a premium experience without you lifting a finger.
  • Review generation – we actively help you build your online reputation by prompting a review from your customer at the best time.
  • Genuinely simple pricing – 80p per job (or 70p on Pro). No surprises, scales as you grow.

When Fintrano
isn't right:

Fintrano won't be the right solution for every business.

Big Change may be a better fit if:

  • You operate a large field service business with multiple office staff, dispatchers and engineers.
  • You need advanced workforce scheduling and optimisation across a large mobile team.
  • Your business relies on detailed operational reporting and business intelligence across multiple departments.

Our features work
for our customers

Automatic
notifications

Live 'on my way'
tracking

Automatic 
review requests

Quick Decision Guide

Choose
Fintrano if:

  • You are running a small team or you are a sole trader looking for simple affordable tools.
  • Your customer experience and building your online reviews is your top priority.
  • You want fast and easy setup and configuration.
  • You want the simplest possible tool for automatic customer communication .

Choose
BigChange if:

  • You have a larger team to manage from an office base and need multiple features.
  • You need route optimisation and fleet tracking.
  • You require technicians to pass digital risk assessments on their phones before starting any job.
  • You are looking for a system that can track parts across several warehouses, office hubs, and moving van stocks in real-time.

It’s amazing. It just makes everything easier for us and better for the customer.

Jack McWilliam, McWilliam Electrical Services

Fintrano automatically sends a reminder to our customers when the job is complete. This tends to be the moment when they are at their happiest and have the time to leave a quick review when prompted by the text message. 

Hanna McWilliams, A&A Gas Services

Fintrano has made my life a lot easier and it’s making our customers’ experience better. It’s been a game changer for our business

Hanna McWilliams, A&A Gas Services

Fintrano has transformed how we work and how our customers experience our service. It just makes everything smoother.

Keely-Ann, Window Pains MK

Fintrano has changed the way we work. It saves us time, keeps customers happy, and makes every job run smoothly.

Jack McWilliam, McWilliam Electrical Services

It’s made us more efficient, more professional, and it gives customers confidence in who we are. I wouldn’t want to be without it. It’s an invaluable part of our business.

Keely-Ann, Window Pains MK

For us, it was the perceived quality. Quality companies do stuff like this. Quality companies tell you exactly when they're going to be there.

Gav, Coffee Central

If you take Fintrano away, our customer experience would be a little bit less. And I don't want it to be a little bit less.

Gav, Coffee Central

It keeps that repeat custom with our existing customers. And I'm not spending hundreds of pounds on advertising when my customers' word of mouth is our advertising.

Ben, Made4Pressure

That’s what I love about it. I’m getting so many more reviews because I never ever asked before. I still don’t ask for reviews — but we just get them.

Lee Ives, Lives Electrical