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Discover the simplest trade CRM

Key take-away

Fintrano

Is is simpler, and designed to help smaller service businesses manage jobs efficiently without the complexity of enterprise software. It has quick set up and straightforward per-job pricing.

BigChange

BigChange is designed as a comprehensive field service management platform for businesses with more complex operational needs. It meets the needs of businesses who need advanced fleet management, workforce scheduling and extensive operational tools.

What is BigChange?

BigChange is cloud-based job management and field service management software designed for businesses managing mobile workforces. It combines job scheduling and workforce management with tools for vehicle tracking, route planning, customer management, reporting and operational control.

What
BigChange
does:

 

  • Comprehensive field service management software combining job scheduling, customer management, mobile working and operational tools.
  • Helps businesses manage larger mobile workforces with features such as vehicle tracking, route planning and engineer coordination.
  • Includes tools for reporting, compliance, asset management and improving visibility across field operations.

What to
consider

  • Business size and complexity: BigChange is designed for organisations with more complex field operations, larger mobile workforces and a need for detailed operational oversight. Consider whether your business needs this level of functionality or if a simpler system would better suit your needs.
  • Fleet management requirements: BigChange includes fleet management tools. If your focus is primarily on managing jobs and customers, a simpler platform may be more suitable.

When Fintrano
makes sense

Fintrano was made to be simple to use and easy to understand and implement. If you're a sole trader or a small team looking to move on from manual processes and keep your customers informed, but still want an end to end job management system, Fintrano makes sense.

Fintrano's philosophy

We believe software should adapt to the way that small businesses work, rather than expect you to adapt to the software. That's why we prioritise clarity and simplicity over unnecessary complexity.

  • Platform freedom – Your team can use Android, iPhone, or a laptop or a combination.
  • Clear customer communication with 4 automated texts per job to confirm, remind, track and then a feedback request.
  • Zero learning curve – If you can use a calendar, you can use Fintrano. No templates to configure, no modules to learn.
  • Customer experience focus – Automatic confirmations, reminders, live location tracking, and review requests are built in. Your customers get a premium experience without you lifting a finger.
  • Review generation – we actively help you build your online reputation by prompting a review from your customer at the best time.
  • Genuinely simple pricing – 80p per job (or 70p on Pro). No surprises, scales as you grow.

When Fintrano
isn't right:

Fintrano won't be the right solution for every business.

Big Change may be a better fit if:

  • You operate a large field service business with multiple office staff, dispatchers and engineers.
  • You need advanced workforce scheduling and optimisation across a large mobile team.
  • Your business relies on detailed operational reporting and business intelligence across multiple departments.

Our features work
for our customers

Automatic
notifications

Live 'on my way'
tracking

Automatic 
review requests

Quick Decision Guide

Choose
Fintrano if:

  • You are running a small team or you are a sole trader looking for simple affordable tools.
  • Your customer experience and building your online reviews is your top priority.
  • You want fast and easy setup and configuration.
  • You want the simplest possible tool for automatic customer communication .

Choose
BigChange if:

  • You have a larger team to manage from an office base and need multiple features.
  • You need route optimisation and fleet tracking.
  • You require technicians to pass digital risk assessments on their phones before starting any job.
  • You are looking for a system that can track parts across several warehouses, office hubs, and moving van stocks in real-time.

It’s made us more efficient, more professional, and it gives customers confidence in who we are. I wouldn’t want to be without it. It’s an invaluable part of our business.

Keely-Ann, Window Pains MK

Fintrano has made my life a lot easier and it’s making our customers’ experience better. It’s been a game changer for our business

Hanna McWilliams, A&A Gas Services

If you take Fintrano away, our customer experience would be a little bit less. And I don't want it to be a little bit less.

Gav, Coffee Central

Fintrano automatically sends a reminder to our customers when the job is complete. This tends to be the moment when they are at their happiest and have the time to leave a quick review when prompted by the text message. 

Hanna McWilliams, A&A Gas Services

For us, it was the perceived quality. Quality companies do stuff like this. Quality companies tell you exactly when they're going to be there.

Gav, Coffee Central

It keeps that repeat custom with our existing customers. And I'm not spending hundreds of pounds on advertising when my customers' word of mouth is our advertising.

Ben, Made4Pressure

Fintrano has transformed how we work and how our customers experience our service. It just makes everything smoother.

Keely-Ann, Window Pains MK

That’s what I love about it. I’m getting so many more reviews because I never ever asked before. I still don’t ask for reviews — but we just get them.

Lee Ives, Lives Electrical

Fintrano has changed the way we work. It saves us time, keeps customers happy, and makes every job run smoothly.

Jack McWilliam, McWilliam Electrical Services

It’s amazing. It just makes everything easier for us and better for the customer.

Jack McWilliam, McWilliam Electrical Services